Job summary

Cape Town, South Africa, Africa
Career Level:
Senior (5+ years of experience)
Bachelor's Degree
Job type:
Full time
Market Related

Business Analyst Team Lead (Financial Services/Retail) (Ref 117)

About this job
Rem: Market Related incl Med Aid, Provident Fund + incentives Reporting to the Head of the Project Office, you will be leading a team of Business Analysts responsible for the analysis, process mapping, documentation and delivery of Projects across various business functions.   Responsibilities ·         Collaborate with Stakeholders and Project team to document and deliver Projects effectively o    Understand strategic objectives, business cases and key success criteria for all assigned Projects o    Provide input into high level scoping of business requirements and solution design o    Drive quality assurance through alignment of business requirements to final delivery output o    Manage business requirements and monitor the delivery of all requirement specifications, ensuring that quality is achieved through application of best practices o    Build strong relationships with key Project Sponsors and Business Owners o    Act as the bridge between the business and the IT delivery teams o    Manage capacity and resource allocation for supporting delivery o    Ensure compliance to governance processes for all assigned Projects ·         Act as escalation point for all business analysis related queries ·         Contribute to the continuous improvement of the business analysis competency within the Project Office as well as governance processes ·         Represent the Project Office at Management forums and Project meetings ·         Build knowledge and maintain a repository of all Company products, business processes and systems ·         Manage, mentor and develop the team for optimal performance, engagement and succession   Minimum Requirements ·         Relevant Bachelor’s Degree or higher ·         Business Analysis certification  ·         A minimum of 5 years’ experience as a Senior Business Analyst with a proven track record of delivering large complex projects simultaneously ·         Knowledge and thorough understanding of best practice Business Analysis methodologies ·         A practical understanding of the system development lifecycle and product life cycle, database and system design ·         Experience in Testing and QA Methodologies ·         Advanced computer skills (Microsoft- Word, Excel, PowerPoint, Project, Office, Visio) ·         Broad knowledge of business and financial products o    Product knowledge of retail store cards, credit cards, loans and insurance products o    Knowledge of credit systems (e.g.: Vision Plus, New business acquisition systems, credit decision systems) – advantageous ·         People management experience ·         Financial Services and/or Retail experience ·         Project management diploma or exposure – advantageous ·         Experience within an Agile environment – advantageous  

 Additional Competencies ·         Business Acumen and commercial awareness ·         Ability to work across multiple complex Projects simultaneously and deliver under pressure ·         Excellent presentation and facilitation skills with the ability to drive decision making ·         Disciplined prioritisation with excellent planning and organisational skills ·         Strong Stakeholder management skills with the ability to manage expectations, risks and issues in a pro-active manner ·         Analytical, conceptual and creative problem solving skills      ·         Excellent communication and negotiation skills ·         Ability to adapt easily to changing circumstances ·         Ability to assimilate new information (both technical and process) to understand the requirement ·         Sound organisational skills with strong documentation and reporting abilities ·         Excellent attention to detail with the ability to consider the bigger picture ·         Strong leader and team player ·         Systematic and integrated thinking ·         Sound judgment and decision making  
Job keywords/tags:  Systematic and integrated thinking , Strong leader and team player
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